Privacy notice

This privacy notice explains what happens to information when you use contactuniversalcredit.co.uk. The short version: we do not collect personal information about you.

What we collect

• No forms. This site has no contact forms, sign-ups or account features, so you cannot submit personal information to us through it.
• No cookies. We do not set cookies.
• No analytics or advertising trackers. We do not use analytics tools, tracking pixels or advertising networks.

Hosting

Like any website, the pages are delivered by a hosting provider, whose servers may briefly process technical information such as your IP address and browser type in order to send you the page and keep the service secure. We do not use this information to identify you.

Links to other websites

We link to official and charity websites, such as GOV.UK and Citizens Advice. When you follow a link, that website's own privacy policy applies.

Phone calls

When you call a number listed on this site, your call goes directly to that organisation. We do not connect, record or listen to calls, and we receive no information about them.

Never share your details

We will never ask for your National Insurance number, Universal Credit login, bank details or any other personal information. If anyone claiming to be from this site asks for them, it is not us.

Who we are

This website is published by Outbound BPO Ltd, 7 Bell Yard, London WC2A 2JR, which is responsible for this privacy notice.

Changes

If we change how this site works in a way that affects your privacy, we will update this page. Last updated 23 October 2026.

Last checked against official sources: 23 October 2026. Numbers and opening hours can change — if in doubt, check GOV.UK.