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Universal Credit advances and hardship payments

Universal Credit has several ways to get money sooner or to cover a gap. Most are advances you repay from later payments; one kind of job-start help usually does not need repaying. Here is each option, who it is for and how to ask.

How to apply for most of these: update your journal, ask your work coach or jobcentre contact, or call the Universal Credit helpline on 0800 328 5644 (Monday to Friday, 8am to 6pm, free; Welsh 0800 328 1744).
TypeForRepay?
Advance on first paymentWaiting for your first paymentYes, usually within 24 months
Change of circumstances advanceA change means you will get moreYes
Budgeting AdvanceOne-off costs (£100–£812)Yes
Job expenses helpStarting or applying for a jobUsually no
Recoverable hardship paymentPayment cut by a sanction or penaltyYes

1. Advance on your first payment

The first Universal Credit payment usually takes around five weeks. If you need help with bills or other costs before then, you can ask for an advance of up to the amount of your first estimated payment. You will need to explain why you need it, verify your identity, give bank details and tell DWP about any money or savings. You will usually find out the same day. Repayments normally start from your first payment and must usually be finished within 24 months.

2. Advance when your circumstances change

If a change means you will get more Universal Credit — for example you are having a baby, your rent is going up, or you have lost a job or your wages have dropped — you can ask for an advance as soon as you have reported the change. You cannot apply once you have already received the higher payment.

3. Budgeting Advance for one-off costs

For things like furniture, a cooker or washing machine, essential family items, clothes, home repairs or security, funeral costs, or a rent deposit and removal costs. Not for food, household bills, rent or debts. Amounts range from £100 to £348 if single, £464 for a couple or £812 with children. Fuller rules are in our Budgeting Loans and Advances guide.

4. Help with job expenses

If you are applying for or starting a job, you can ask for help with things like a uniform or equipment, childcare before your first wage, travel to an interview, or interview clothes. You usually do not have to pay this back. Ask through your journal or work coach, and show that you need it to get or start the job and cannot afford it yourself. Working parents can also get help with upfront childcare costs.

5. Recoverable hardship payments

If your Universal Credit is stopped or reduced because of a sanction or fraud penalty, you may be able to get a hardship payment to help you or a child you look after afford food, heating, hygiene items (such as soap, nappies or laundry powder) or housing costs Universal Credit does not cover.

If accepted, it is usually paid into your bank account the same day. Once the sanction or penalty ends, your Universal Credit is reduced by up to 15% of your standard allowance until it is repaid.

Thinking about repayments

Every advance is money taken from future payments, so only borrow what you need. If repayments leave you short, tell DWP through your journal or the helpline. Free debt advice: StepChange 0800 138 1111 or the Citizens Advice debt helpline 0800 240 4420.

Frequently asked questions

How much can I get as a Universal Credit advance?

Up to the amount of your first estimated payment.

How long do I have to repay an advance?

Usually within 24 months, starting from your first payment.

Do I repay job expenses help?

Usually not.

When is a hardship payment paid?

Usually the same day, if your application is accepted.

Last checked against official sources: 24 October 2026. Numbers, amounts and opening hours can change — if in doubt, check GOV.UK.