Contact us
Need help with your claim? We are an independent guide, not DWP, so we cannot see or change your claim. Contact DWP directly:
| Line | Number | Opening hours |
|---|---|---|
| Universal Credit helpline | 0800 328 5644 | Mon–Fri, 8am–6pm |
| Universal Credit (Welsh) | 0800 328 1744 | Mon–Fri, 8am–6pm |
| PIP enquiry line | 0800 121 4433 | Mon–Fri, 9am–5pm |
Or message DWP through the journal in your Universal Credit account. More numbers: all Universal Credit contact numbers and the Benefits A–Z.
Contacting this website
Spotted an out-of-date number or a mistake? Write to the publisher: Outbound BPO Ltd, 7 Bell Yard, London WC2A 2JR. Please do not send personal details or anything about your claim — we cannot help with individual cases.
Read about us, our privacy notice and terms.
Last checked against official sources: 24 October 2026. Numbers, amounts and opening hours can change — if in doubt, check GOV.UK.